Privacy Policy

We collect information directly from you when you submit our store audit request form, schedule an introductory conference via our calendar scheduling tool, contact our team via email or telephone, or grant operational permissions to our agency.

We process collected information solely for legitimate operational, commercial, and technical purposes directly related to our e-commerce management engagements:

• Forensic Store Diagnostic Reports: Compiling custom, comprehensive analyses of keyword indexation, Buy Box retention, advertising TACoS efficiency, and account health standing.
• Day-to-Day Channel Operations: Executing catalog optimization, inbound shipment planning, customer inquiry resolution, and ad campaign adjustments on agreed marketplaces.
• Partner Communications: Dispatching audit findings, weekly KPI summaries, bi-weekly strategic agendas, and emergency policy alerts.
• Security & Fraud Prevention: Identifying bot submissions on our forms, preventing honeypot spam, and maintaining the technical integrity of our services.
• Legal & Regulatory Compliance: Fulfilling applicable state, federal, and international corporate recordkeeping requirements.

We do not sell, rent, or lease your personal or business data. We transfer information exclusively to trusted third-party infrastructure providers who assist in operating our services, each bound by strict data processing agreements:

We deploy multi-layered organizational and technical safeguards designed to protect personal and business information against accidental loss, unauthorized access, alteration, and disclosure:

• End-to-end transport encryption via modern Transport Layer Security (TLS 1.3).
• Mandatory multi-factor authentication (MFA/2FA) on all internal operator workstations and communication portals.
• Least-privilege operational access: team members are granted access strictly to accounts relevant to their operational role.

We retain business contact details and store audit records only as long as necessary to fulfill the engagement or comply with legal requirements. Prospective partner store audit reports are permanently purged after 12 months if no commercial engagement ensues. Active client records are maintained throughout the engagement and deleted within 30 days of written contract termination.

Depending on your jurisdiction, you maintain specific rights under privacy legislation such as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the European Union General Data Protection Regulation (GDPR):

To submit a formal request to know or delete, please email our Privacy Compliance Officer at caliecomamigo@gmail.com with the subject line "Privacy Rights Request". We verify all inquiries and respond within 30 calendar days.